APPOINTMENTS
- We are an appointment only service
- A non-refundable deposit is required to book and will be applied to your final purchase
- Please arrive on time. A 10-minute grace period is allowed before your appointment may be canceled or rescheduled, depending on availability
CANCELATIONS & RESCHEDULING
- Cancelations must be made at least 24 hours in advance to transfer
your deposit to a future appointment - No-shows and late cancelations will result in a forfeiture of your
deposit
PAYMENTS & REFUNDS
- Full payment must be made at the time of service
- We accept cash, bank transfer and digital payment options
- All sales are final. No refunds or exchanges once the jewelry
has been welded or cut.
GROUP BOOKINGS & EVENTS
- We offer private party bookings and are available for special
events, celebrations, weddings, showers, corporate
gatherings, and more. Event bookings are available upon
request
HEALTH & SAFETY
- We do not offer services to individuals with pacemakers or medical
conditions that may be impacted by the welding process
LIABILITY WAIVER
- A signed waiver is required for all clients
- We are not liable for damage caused by improper care, metal sensitivities, or
external factors such as snagging - By receiving our services, you agree to release our business from any liability
related to the jewelry application or removal
JEWELRY & WARRANTY
- We use high-quality 14K gold, gold-filled, and sterling silver. Normal wear
and tear is expected over time. - If your jewelry breaks, soon after service, due to a welding issue, we are
happy to re-weld it